1. Why should I choose OncoVoxx
over a normal medical transcription service?
Cancer is a term used for diseases in which abnormal cells divide without control and are able to invade other tissues. The extra cells may form a mass of tissue called a tumor, which may be benign or malignant. So at times cancer may turn out to be critical, and when diagnosed in later stages, requires the utmost care and observation. In such a scenario the accurate documentation of each and every stage of the patient’s care is of supreme importance. Since OncoVoxx focuses on oncology and all its sub-disciplines and can be customized to suit your requirements, it becomes an ideal choice for all types of oncology practices.
2. How secure is your service?
All dictated voice files and electronic patient documentation will be transferred via a secure internet connection. Copies of dictations are sent – your original voice files never leave your office! We make use of encryption as well as password technologies to ensure the security of your patient information. All transcription work is processed entirely in the United States
3. Is it easy to get
started with OncoVoxx?
Getting started with OncoVoxx is a relatively simple and hassle-free process. An OncoVoxx representative will conduct a telephonic interview with you to make an assessment of your exact requirements. Important factors such as your basic technology compatibility and provider format preferences are determined through the use of implementation checklists. A copy of your dictation is encrypted and transferred via the internet to the OncoVoxx Control Center. Processing dictated files can begin within three business days. OncoVoxx customizes and formats all your documents as per your specifications. Files are delivered electronically in less than 48 hours, ready for printing or for “auto-file” in your electronic medical record system (EMR).
4. What is the expected turnaround time (TAT)?
The electronic patient documentation and transcribed documents can be received via a secure Internet connection (encrypted and password protected for privacy and HIPAA compliance) in less than 48 hours, ready for import into an electronic patient medical record system or printing.
5. How will using OncoVoxx
increase my reimbursements?
Usually, incorrectly coded claims result in reduced reimbursements or poor cash flow. Studies have shown that documentation rarely supports the actual level of care provided in a patient encounter. The result is lost reimbursements of $20,000 to $40,000 annually. OncoVoxx customizes your patient care documentation to accurately reflect your elevated level of patient care. Providers can expect more accurate coding, resulting in higher reimbursements.
6. How can OncoVoxx
help an office be "chart ready" relative to compliant
documentation?
Our OncoVoxx Premium (MVP) service inspects each transcribed document against a pre-determined format required by your coding and billing department. Each document will be reviewed for completeness and those notes deemed incomplete will be flagged once and delivered to your healthcare facility for further review. Future chart audits conducted by any healthcare insurance provider or the Office of the Inspector General are more likely to find your facility in compliance using MVP.
7. What is patient
documentation and why is it important?
According to the Centers for Medicaid and Medicare (CMS), patient documentation is required to record pertinent facts, findings, and observations about a patient’s health history, both past and present illnesses, examinations, tests, treatments and outcomes. The medical record documents the patient care chronologically, and is an important element contributing to high quality care. An appropriately documented medical record can result in more accurate and timely claims processing, shortening the revenue cycle while improving reimbursements. It may also serve as a legal document to substantiate services as medically necessary. At OncoVoxx we custom tailor documentation style and format by the provider according to current documentation guidelines, resulting in thorough documentation, higher returns, and better patient care!
8. How can Oncovoxx be a help
for Physicians and Practice Managers?
OncoVoxx Premium is the solution for those physicians whose income levels are not being met due to reduced reimbursements and rising administration costs. In addition to sending back the verbatim report, we inspect each document to make sure certain fields of data are dictated by the oncologists so the patient visit can be coded correctly. This keeps the provider compliant and ensures comfortable coding at the appropriate level.
Practice managers utilizing OncoVoxx for cancer care documentation are achieving higher levels of coding compliancy. OncoVoxx makes sure that every document is checked for completeness so no unnecessary chances are taken with your bottom line or compliance. Additionally, our OncoVoxx Advanced Service puts the reports that we created back where they belong – into the client’s electronic medical record system. This saves the practice unnecessary administrative expense and time spent maintaining the patient record.
